- How does a pre order work?
Since we do not hold stocks of our products and make all our candles to order only, placing the pre order means that you reserve the candle in advance and we make it after we have received your pre order. We love, respect and value our customers and believe that you deserve not just a handmade candle, but a handmade candle made for your your loved/ dear ones. - How to place a pre order?
You can place a pre order either on our website, or by sending a DM on Instagram.- How long is the processing time for pre orders?
We usually prepare your order within 5-7 working days. Therefore. please plan accordingly if you wish to purchase a candle as a gift for a set date. We advise you to read carefully product description of the product you are pre ordering as we update the product pages regularly and state there when the next dispatch date will be.- What are the terms of payment?
The preparation and dispatch of the pre order is carried out after 100% prepayment.- What are delivery options?
Following delivery options are available:
-Collection (free)
-Royal Mail Tracked 48 (£3.5)
-Royal Mail Tracked 24 (£5)
- Do you offer an international delivery?
We are working hard to make international deliveries possible.
Currently we deliver nationwide only.
We offer a FREE STANDARD DELIVERY on all orders above £60!- Is gift wrapping available?
We pack each parcel beautifully using craft boxes, tissue paper and ribbons. You can view the packaging on our Instagram page. If you have special requests regarding packaging, please write about it in the special field when placing your order.
